Below you will find additional ways to contact us for support and non-support purposes.
SWR WEBSITE VISITORS HELP
SWR NETWORK CUSTOMER SERVICE
General Inquiries - Create a new support ticket -
Report Website Outage - Create a new support ticket or e-mail help @swrebellion.com
WEB HOSTING/E-MAIL TECH SUPPORT
Create a new support ticket or e-mail help @swrebellion.com
All domain brand customers - create a new support ticket
SWR DOMAIN CUSTOMERS - email@example.com - (You will either login to manage your domain at http://www.swrdomains.com or https://manage.opensrs.com depending if your domain is managed by us or if you manage it youself)
REPORT ABUSE/SPAM FROM OUR SERVER/NETWORK:
Report SPAM - abuse @swrebellion.com
Report Phishing - malware @swrebellion.com
Report Security Incidents - security @swrebellion.com
SERVER EMERGENCIES ONLY:
(total outage for over 45+ minutes if all network services, including being unable to ping 220.127.116.11, 18.104.22.168. You must also do a complete traceroute/tracert and include results of ping and traceroute (Linux) or tracert (Windows) in e-mail.
This will create an emergency ticket, send multiple e-mails to the server admins network and personal e-mail accounts and a text message to the network admin.
Improper use of this and you will be not only blocked from sending but also banned from connecting to the server.network.
EMERGENCIES ONLY AS DESCRIBED ABOVE send e-mail with careful judgment to: server911 [AT] swrebellion [DOT] com